Privacy policy


MAIL MY NAILS understands that privacy and security of information is paramount. We are committed to protect your information and personal data in accordance with the UK Law (UK GDPR), alongside the Data Protection Act 2018.

What does this privacy policy apply to?

 This Privacy Policy applies to this site (www.mailmynails.co.uk), any associated MAIL MY NAILS E-commerce stores and platforms (operated by external website or company hosts), and our email marketing list.  This Privacy Policy does not concern any advertisers, website, or platform to which the site may link.

We are not responsible for the privacy practices of other sites and encourage you to read their Privacy Policies.

Who does this Privacy Policy apply to? 

This Privacy Policy applies to users of this site (www.mailmynails.co.uk). Users fewer than 16 (sixteen) years old are not permitted to use this site (www.mailmynails.co.uk), nor consent to the processing of Personal Information via this site.

MAIL MY NAILS does not knowingly collect any Personal identifiable information from users under the age of 16. If you think that you child provided this kind of information  on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.

What information or data do we collect?  

  • Personal details such as name, age (or date of birth), home (or shipping) address, email address, phone number(s), gender
  • Financial details, such as payment card number, expiry date, card identification number (CVV code)
  • Customer Analytics (the way you use our service, your purchase history and product preferences
  • Email and/or social media communication with you or 3rd Party related to the use of our service

 When may you share this information or Personal data with us?  

  • When you subscribe to our service 
  • When you make a purchase on our website
  • When you share an image with us on our website
  • When you participate in email marketing (such as joining our mailing list)
  • When you participate in our offer(s) or promotions(s)

 How will we use this information?  

  • Provide the subscription or product(s) you (or your company) have requested and operate features on our website
  • Assist with product selection and process your payment card transactions
  • Create and manage your online account, including access to your online and in-store purchase history
  • To communicate and engage with you via email marketing and social media platforms
  • To operate, evaluate and develop our subscription service
  • To comply with applicable legal requirements, cosmetic/industry standards and our policies

 Legal Basis for our use of your information or Personal Data  

  • It is necessary to perform a contract to which you are party (i.e. if you wish to enter a subscription or make a purchase with us, and for us to deliver the products you ordered
  • We have received your consent, or have a legitimate interest in doing so (including a legitimate interest in performing marketing activities, research activities, data analytics, internal administrative functions, processing and enforcing legal claims and conducting our business in compliance with all applicable laws, relevant industry standards and our policies

 Information we share about you 

We do not rent lists, sell or otherwise disclose personal data we collect about you, except as described in this Privacy Policy.

We share your personal data with:

Our website host Shopify (they provide us with the online e-commerce platform that allows us to sell our products and services to you, and records customer analytics.

  • Our payment processor Paypal (which fulfils orders and processes transactions)
  • Other third parties with your consent, if required to carry out the service

We do not authorise these affiliates or service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

If required, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It is important to note that if you elect to proceed with a transaction that involves the services of a third-party server, then your information may become subject to the laws of the jurisdiction(s) in which that swerve provider or its facilities are located.

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

MAIL MY NAILS, our affiliates and other service providers may disclose information about you- 

  • If we are required to do so by law or legal process
  • To law enforcement authorities or other government officials
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity

 We also deserve the right to transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use persona; data you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal data with any enquiries concerning the processing of that information.

Consent 

By using our website (www.mailmynails.co.uk)  you hereby consent to our Privacy Policy and agree to our Terms and Conditions.

How do you give us consent?  

  • When you engage with our website forms or other integrated features.
  • When you provide us your information or personal data to enter our subscription service or purchase a product from our website by providing us your personal details, payment details, shipping details and/or arranging for the delivery or return of a purchase.
  • When you sign up to our email mailing list and participate in our marketing and promotional activity, including discounts and offers.

 If we ask you for your personal information for marketing purposes or a secondary reason, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do you withdraw your consent?

If after you opt-out, change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@mailmynails.co.uk . In this case, you would be required to terminate your subscription/service agreement with us.

You can tell us not to send you email marketing communications by clicking on the unsubscribe link within the Monthly Newsletter (Nailsletter) emails you receive from us.

Security 

To protect your personal information, we take reasonable precautions and follow service best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, and choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. Your purchase transaction data is stored only as long as is necessary to carry our your subscription/service agreement, or complete your one-time purchase. Thereafter, your purchase transaction information is deleted. For more insight, you may also want to read Shopify's Terms of Service, accessible via their website www.shopify.com 

Your rights 

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@mailmynails.co.uk.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and what circumstances, if any, we use and/or disclose it.